Philosophy
Whatever your IT requirements, Unified Solutions can help. Our approach is simple, and effective:Capture
First, we're good at listening to our clients and understanding their particular needs. Even in the same market sector, everyone is individual and has different requirements. That's why Unified and it's customers invest time in the "capture" phase. This ensures that we have an understanding of our customer's business from every aspect and precisely what we are being asked to do.Define
Having listened carefully to our customers, Unified then defines clearly the requirements so that these can be presented, discussed and refined. This ensures that everyone is clear that we have understood the requirements and what the next steps will be.Realise
This can be one of the points in a relationship where it all goes off track. To ensure this doesn't happen Unified personnel use their many years of IT and business experience to realise a project. This includes strong project management, rapid development principles such as prototyping and regular project reviews and a practical approach to testing, lead up to deployment and planning for acceptance.Deploy
Usually the most stressful and yet exciting part of the entire project, deploying the solution has a number of pitfalls which we use our experience to avoid. Most of this will have been in the early stages, but there are some standard procedures to follow that we share with our customers to ensure a successfull deployment.Support
We never forget that once a project is concluded, ongoing support is just as important. With our wide range of support capabilities, its no surprise that most of our customers have been with us for many years. We don't regard support as simply fixing anything which may go wrong, its about an continued relationship with our customers and being available to consider any IT issues which may arise in the futureTo discuss your IT needs in more detail, please use the customer contact form, or call us on +44 (0)1753 775050.