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Percussion Continues Transition to Partner Channel

Unified Solutions is positioned as the premier partner for Percussion in the UK

07 January 2009

Percussion Software, a provider of a Web Content Management (WCM) system, solutions and services for managing, analyzing and improving online business results announced today the continuation of a strategy to expand the number of European Union Percussion Partners.

“Since arriving in mid-2008, we have been exploring various ways to further penetrate the EU, and specifically into key verticals,” stated Mike Robichaud, CEO of Percussion. “Partners have long been a cornerstone of Percussion’s presence in the EU, creating sales opportunities and providing a broad range of services. This announcement represents a sharpening of our commitment to the EU and Partner success, continues to shift our sales strategy toward the line of business manager, and provides our business with scale.”

Tim Chalklen Managing Director of Unified Solutions explains further “We see this as an extremely positive move by Percussion and Unified are delighted to be the Premier Partner for Europe. In transitioning to this new partner led strategy, Percussion will be free to concentrate their efforts on future development of the product. Unified have been the Premier Percussion partner in the UK for 5 years now, we are fully committed to supporting Percussion customers, and look forward to many more years of mutual collaboration.

How will this affect existing and future Percussion Customers?

Existing customer have told us that by moving to Unified Solutions for support, they have experienced improved services, with faster response times.

Unified Solutions  have 5  Percussion trained developers including one senior consultant.

In addition to Percussion implementation and upgrades Unified Solutions can offer you

o    InSite design methodology

o    Information Architecture design

o    Visual Design & Branding

o    Consultancy

o    Functional design and specification

o    Dynamic, bespoke functionality

o    eCommerce

o    Integration with back-office systems

o    Website hosting

o    CMS hosting

o    Extended support contracts with guaranteed service level agreements

Unified  Solutions customers include The British Library, Burges Salmon, Clare County Council, Cranfield University, Dundas and Wilson, Hiscox Plc,  Institute of Cancer Research, Institute of Physics, Osbourne Clarke, Sightsavers International, The Children’s Society, and Visit London.

Percussion continues to provide Technical Services and Professional Services from its London office.  Consistent with a customer announcement in October 2008, Application Support and improved online customer support will increase the resources which customers can draw upon to help drive results. 

To find out more about Percussion support contact Sales on 01753 775050 or e-mail sales@unified.co.uk

 

 

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