It's About Unity

Unified Solutions helps GMB build a 21st century website, to drive online recruitment and introduce cost saving efficiencies 

GMB is a campaigning trade union with almost 600,000 members working in every part of the economy. Their work is mainly focused on protecting  members in their workplaces and growing the number of GMB members in order to strengthen the Union's power. One in every 32 people at work in the UK is a member of GMB and GMB is organised in 34 of the UK's biggest 50 companies.

Although GMB has had a web presence for several years, the old site is supported by a bespoke CMS, which is no longer fit for purpose.  GMB needs a new website in order to provide a platform for more initiatives which will generate revenue, increase membership and streamline services.

Information management experts Unified Solutions have been selected to design, develop and deliver a new website for the union by mid January 2010.

The GMB have made a strategic decision to utilise the Alterian WCMS (Immediacy) as the platform for the re-development of their website.  Part of the reason for selecting the Alterian Immediacy WCMS is  its familiar, MS Word/Outlook-style user interface which will enable staff to get started editing content quickly, with the minimum of training. Content can be authored using MS Word and MS Excel, meaning they can simply drag and drop content into the WCMS when it is ready for publishing.

GMB regard their website as an essential tool for recruiting new members as well as retaining existing members. The use of the Internet by members has increased significantly, since the original site was built. The ability to provide online joining is now an essential prerequisite and has proved how cost-effective online transactions can be. The ability to capture essential membership data will assist the union to understand the needs of their membership better.

The scope of the project covers a full Unified Solutions InSite™ Methodology which will guide GMB through the process of identifying their target audience groups, users’ interactions with the website through to building a simple but engaging site structure into a full refresh to the look and feel of the website.  

New additions will be RSS feeds to and from the site, the creation of engaging areas to promote video, podcasts, audio and photos, and a new site search which can index all web pages and attached documents identifying the most relevant results using standard search technology.

The project has been split into two distinct parts; one is the re-design and identification of functionality and integration of a standard site with the Alterian/Immediacy CMS and the other of developing functional elements, split into several phases.

The new site will give members instant access to all membership materials and the ability to sign up renew or edit membership details online. With the increased levels of internet access and the cheap availability of high speed broad band connections, the union will positioned for the 21st century.

To find out more about this project and others like it contact Sales on 01753 775050 e-mail sales@unified.co.uk

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