How 'mature' is your digital?

 

Many organisation's believe they do digital well - they have a website, they send regular email updates to their customers, they interact on social. The truth is however, many organisations are still very immature when it comes to maximising their digital opportunities.

Understanding your organisation's digital maturity is the first step to digital success.  By recognising your current digital capabilities along with your customer online needs, you can identify the gaps that need to be filled and the digital changes required to make effective digital possible.

Sitecore's Customer Experience Maturity Model focusses on aligning your marketing efforts with marketing objectives to ensure you deliver a truly connected customer experience resulting in a positive ROI for your business.

Divided into three distinct phases of attract, convert and advocate you'll discover the process your organisation needs to go through in order to achieve digital success and turn prospective customers into customers for life.

What next?

Take time to review the maturity model and identify where you currently sit and what you need to do to get to the next level.  Alternatively why not take our 'digital health check' to see  how you measure up. Submit to us and we'll get back to you with some helpful recommendations that will take you to the next stage.

For further information call us today on 01753 775 050  or email sales@unified.co.uk.